- CLIENT: Rakuten
- INDUSTRY: Retail
- USE CASE: Internal
- SOLUTION: Absorb LMS, Absorb Analyze, Absorb Engage, Absorb Integrations
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Rakuten, a technology conglomerate headquartered in Tokyo, implemented Absorb LMS to tackle challenges in providing scalable, consistent employee training for its 30,000+ workforce across 40+ countries. By launching Optimism University using Absorb LMS, Rakuten enhanced global engagement, improved reporting, and provided targeted, region-specific courses. The integration with Absorb Analyze allowed Rakuten to track and report on critical metrics, improving training efficiency and reach across its diverse business units.
Key achievements:
- 299% growth in site traffic to Optimism University within the first year.
- Expanded learner participation from 24 to 41 countries.
- Implemented Learning Ambassadors to promote global collaboration and training.
- Seamlessly integrated Absorb LMS with Workday and Udemy, streamlining course management and reporting.
- Reduced administrative tasks and improved visibility into global training needs with Absorb Analyze.
Want to learn more?
Download the full Rakuten case study to explore how Absorb transformed Rakuten's global training efforts.
